Order in order: how to do the cleaning in different rooms of the apartment. Room cleaning technology Correct sequence of wet cleaning

Toilet bowls

An important role in the skillful service of guests belongs to the most popular profession in the hotel industry - the maid.

For the most part, maids work in our hotels who have not received special training, they have been studying all the techniques and methods of new work for a long time, and have long been learning the complex art of communicating with guests staying in hotels - temporary dwellings for themselves.

This application is designed to help you quickly become familiar with your future profession as a new maid.

Ways and methods of cleaning in hotels are constantly being improved and developed, but the main criterion for evaluating the work of the maid remains the impeccable cleanliness of the rooms, their neatness when performing cleaning work, the correct and skillful handling of cleaning materials and equipment.

There are several interconnected types of room cleaning, in particular: current, daily and intermediate daily after check-out and general.

Before starting work, the maid from the foreman (receptionist) receives an indication of the sequence of cleaning the rooms. First, the reserved rooms and vacant rooms are cleaned, as they can accommodate guests at any time. If they have already been cleaned in the evening or at night, in the morning the maid should wipe off the dust from the polished surfaces and check the quality of the cleaning of the sanitary unit, the presence of toilet paper, soap and other toiletries in it. The maid then cleans up the rooms that were vacated after the residents left, in order to prepare them for check-in and to prevent downtime. Only after that she proceeds to the current, daily cleaning of the rooms occupied by the residents, as a rule, performing it in the absence of the guest.

The door remains half open during cleaning. On the door handle can be hung a sign "cleaning is in progress".

Daily routine cleaning and its sequence

· Ventilate the room and wash the dishes;

· Clean at the dining and writing desk;

· Make the bed;

· Wipe the windowsill, radiator, window and door windows with a damp cloth;

· Vacuum upholstered furniture, carpet, bedside rugs;

· Wipe off dust from furniture;

· Clean the hallway and wash the bathroom;

· take out the trash.

In addition, if necessary or in accordance with the period of use, replace linen and towels.

The sequence of cleaning the rooms was also determined: a bedroom, a living room, a dining room, an office, an entrance hall, a sanitary unit.

Room cleaning should begin with the dining table. If food remains on the table, its leftovers must be removed in the refrigerator or in the closet, covered with a napkin. The surface of the table made of plastic is wiped first with a damp, and then with a dry rag. If the table is polished, it is wiped with a soft rag, if it is covered with a tablecloth, it must be shaken out and, if necessary, replaced.

Then the maid begins to clean the bed. Here it is advisable to observe the following sequence: a pillow, a blanket, a sheet are placed on a chair, and the perink is turned over so that it is ventilated. The sheet is spread so that one of its edges (to the inside of the bed) is tucked under the perink, and the other (outer) reaches the bed’s king, covering the mattress.

Then they make a blanket, straighten it in a duvet cover, especially the corners, and fold it on both sides so that the center is in the middle. If the linen is to be replaced, the blanket is laid out so that the same end faces the head.

The pillow is whipped and placed at the head of the bed.

For the maid, it should be an inviolable rule: do not change clothes in the presence of the guest and do not allow him to put things in an unclean room.

After cleaning the bed, the maid begins to clean the desk. Table glass should always be clean and transparent; it must be cleaned with specially designed products.

A telephone, a lampshade, a table lamp, and a dry one — books, magazines, a TV, are wiped with a damp rag.

Shake the drawers of the desk, wipe from dust. In case of defects, make a request to call a joiner.

Then the maid proceeds to clean the carpets, carpet, bedside rugs, curtains, upholstered furniture, as well as remove dust from the walls and floor with a vacuum cleaner. When working with a vacuum cleaner, the maid must comply with safety rules. It is not recommended to clean a metal pipe with a brush under the bed, as it can damage the crib of the wooden bed. It is best to move the bed away from the wall and then clean it.

If the hotel does not have vacuum cleaners, carpets, walkways and bedside rugs can be replaced with a wet broom - movements directed along the pile. It is necessary to sweep gently so that water does not fall on the parquet.

After working with a vacuum cleaner, the maid should wipe the baseboards, window sills, radiators from dust. Dust between sections of radiators must be removed with a special narrow brush. Then he wipes the rails and legs of tables and chairs with a dry rag, as well as polished furniture surfaces.

A wardrobe should be opened and aired daily, making sure that there are enough clothes hanger in it.

In the room, always in a certain place should lie brushes for clothes and shoes, a key for opening bottles.

If damage is caused due to the fault of the hotel’s property, for example, a table is dirty, dishes are broken, draperies or a bedspread are dirty, the maid should immediately report the incident to the foreman (receptionist, building manager) in order to draw up an act to compensate the residents for the cost of the damage.

Before leaving the room, the maid checks the operation of the electric lamps; telephone, radio, television.

Cleaning of sanitary facilities for individual use

After cleaning the living rooms, the maid, wearing a rubber apron, gloves (caprolactan or rubber), starts cleaning the bathroom.

When cleaning an individual bathroom, a certain sequence is observed: first they wash a mirror, a toilet glass shelf and toiletries (glasses, ashtrays); then a wash basin, bathtub and glazed wall tiles, toilet bowl, bidet and floor.

Following the proper sequence of cleaning the bathroom, the maid wipes the mirror first wet; then a dry rag to a shine. Washes a toilet shelf with soap and water from the outside and inside and wipes it. On the toilet shelf puts cleanly washed toiletries (glass, ashtray). The faience wash basin rinses with hot water, spreads a paste on its walls, which it thoroughly rubs with a rag, then it is washed again with hot water, rinsed with a solution of bleach for disinfection and washed with water again, then wiped with a dry rag with chalk, preventing soap deposits on the metal or spots.

During the current cleaning of the bathroom, the maid daily wipes the glazed wall tiles above the bathroom with a clean white rag to remove traces of soapy foam, and during the general cleaning she cleans all the walls.

The last of the sanitary devices in the bathroom is the toilet. A maid washes a toilet in gloves. She douses the inner walls of the toilet with hot water, wipes with a paste, a ruff is used to flush hard-to-reach places. On the walls of the toilet should not be raids or contamination. When rusty smudges appear in the toilet, the maid must notify the foreman and call the plumber to fix the water leak, which is the root cause of the formation of rust. After the final cleaning, the toilet bowl, its lid and handles are washed with a solution of bleach. In all sanitary appliances - a bathtub, a toilet bowl, a bidet, a washbasin - at the end of cleaning, a colored label with the inscription "DESINFECTED" is put on the bottom or a plastic metal plate with the same inscription is hung out.

At the end of washing the sanitary equipment, the maid rinses the rubber mat with water with the addition of a solution of bleach, and mop the floor. Leaving the bathroom, she should check for toiletries, if the room is cleaned after the resident leaves, check the condition of the shaving outlet, and hang clean towels in the bathroom after washing her hands.

At the end of the cleaning of the bathroom, the maid returns to the living room and wipes the dust that has settled on the surface of the polished furniture.

Having finished the cleaning completely, turns off the radio button, turns off the light, closes the key number. The window window should be open in summer.

Intermediate cleaning

During the intermediate cleaning, the maid performs the following works: removes garbage from the ashtrays, arranges the dining table (if food was provided and the room), removes the bed, if the resident rested, prepares the bed for bed; washes a bath if the guest used it during the day. As a rule, a maid comes into the room to perform these works after the guest has left him, be sure to get permission from the resident.

Room cleaning after check-out

When the guest leaves, the maid must take a room from him, change bed linen and towels.

When accepting the room, the maid must remove the blanket, sheet from the bed, turn over the perinka to ventilate and check if there are any personal belongings forgotten by the residents. For the same purpose, she takes out and shakes out the drawers of the desk and bedside tables, opens and ventilates the wardrobe. In the toilet, she looks to see if there are any forgotten things on the toilet shelf. At the same time, the maid carefully checks the safety of the property (does it have any damage).

Having accepted the room, she proceeds to clean the room in the sequence described above.

spring-cleaning

General cleaning should be carried out once every 7-10 days.

During the general cleaning, dust is removed from the walls, the ventilation grills are cleaned, the draperies, spring mattresses and feather beds are vacuumed, the windows and doors are wiped. General cleaning is carried out, as a rule, after rubbing parquet floors in the room.

During the general cleaning of the rooms, additional work can also be carried out (washing walls, carpets and carpet paths, painting floors). Dust off the walls with a vacuum cleaner using a round brush with a long pile. With the same brush they remove the cobwebs in the corners of the ceiling and clean the ventilation grilles.

If the length of the hose does not allow to reach the ceiling with a brush, use a stepladder (there must be a second maid, who insures the first from a possible fall). When cleaning, do not stand on the back of the bed, on a chair or table.

Walls painted with oil paint with a glossy and matte surface can be washed with warm water and a small amount of soap powder. A clean rag is moistened in this solution, squeezed, wound on a brush to sweep the floor and wiped the wall with longitudinal movements from top to bottom with uniform pressure.

As contaminated, the cloth is washed. You can not make a circular or longitudinal motion with a rag, start and end washing in the middle of the height; since in this case after drying on the wall there are traces of an unevenly washed surface. Do not use laundry soap to clean the walls, as the alkali contained in it can dissolve the paint. When washing walls with a glossy surface, a little liquid ammonia is added to the solution.

Walls covered with silk damask or tapestry are vacuum-cleaned using a round brush with a long soft pile. Dust is also removed from stucco ceilings.

Room walls covered with polyvinyl acetate and silicate materials are washed with water during general cleaning.

The cleanliness of the window panes is maintained by the maids. Window frames open in all hotel buildings inside, and therefore the maid can wipe the glass without violating safety regulations. For washing glass use chalk, soap, detergents.

The attentive attitude of the maid to the ongoing cleaning work, the excellent performance of her official duties lengthen the time of use of the property and its safety, increase the culture of service for residents, and contribute to improving the economic performance of the hotel.

Cleaning common areas

On floors, in the halls, living rooms and lounges, dust must first be removed. Artificial carpet floors, parquet floors, and upholstered furniture are vacuumed. Then the maid wipes the baseboards, window sills, flower pots, radiator grills with a rag. Carpets are cleaned, and if after that the floors are rubbed, then the paths are rolled up and put in an upright position. Folding tracks is not recommended.

Periodically, you need to shake the ash from the floor and table ashtrays.

In the corridors, floor halls, you must definitely wipe the license plates on the doors of the rooms.

Bottles, cans, waste paper, dirty bedding should be stored in specially designated areas (premises) on the floors.

Housekeeping

Maid rooms are designed for relaxing and eating. They must be equipped according to the number of employees according to the requirements, have individual closets where outer and special clothing is stored; work shoes (slippers) of maids.

The use of the maid's room for other purposes (storage of dirty laundry, cleaning equipment) is prohibited.

Rooms and individual closets are cleaned by maids daily. They should be a model of cleanliness and order. Clean their maids in shifts.

Cleaning of public sanitary facilities

Before starting cleaning, the maid must wear a dark robe, rubber apron, kerchief, rubber shoes, caprolactan or rubber gloves.

Cleaning begins with the room where the washbasins are installed. Here, first they wash the mirrors, then the glass toilet shelf; glazed wall tiles at each washbasin and floor. After that, the work of lamps, an electric towel, shaving sockets, the presence of soap, individual napkins is checked.

Hanging towels is strictly prohibited.

Having finished the first room, the maid goes into the second, where urinals and separate cabins are located. With hot water and paste, you need to thoroughly rinse and wipe the urinals with a brush so that no deposits and rust remain on the walls, then rinse the urinals with hot and then cold water with a solution of bleach.

Cleaning of sanitary cabins begins with washing walls, painted with oil paint or tiled with glazed tiles, and doors. They are thoroughly wiped with a cloth moistened with soapy water, and then with a cloth moistened with a solution of bleach, and only after that with a dry cloth.

The toilet should be cleaned very carefully. Wipe the inner walls with a paste until plaque and dirt are removed, then washed with hot, then cold water with a solution of bleach.

The door handles of sanitary cabins, the surface and lids of the toilets, the handles for lowering the hearth are also wiped with a solution of bleach.

The maid should know that the use of bleach solution during harvesting helps to neutralize microorganisms and protects the person from the disease.

Disinfectant preparation

A solution of bleach is prepared as follows - 1 kg of dry bleach is dissolved in 10 liters of cold water and left to stand for one day in an enameled bucket or in another unstable dish.

The resulting mother liquor is filtered and used for cleaning at the rate of half a liter of solution in a bucket of water.

A solution of bleach is stored in a dark glass or other container with a ground stopper or lid. On the bank (enamelled bucket) there should be a label with an inscription and an indication of the date of manufacture. The shelf life of the chlorine solution is 3 days.

ATTENTION all disinfectants are effective only after applying them to a pre-washed surface.

How to wash and clean?

Parquet floors should not be washed with water. Parquet floors coated with varnish are washed with soapy water every three months: in this case, moisture must be removed immediately, since under the influence of moisture the varnish film loses its strength.

Painted wooden floors, window frames, doors, window sills, oil painted walls, central heating radiators are washed with warm water and soap or soda 1-2 times a month. Once a quarter, wipe with a soft rag drying oil, then carefully wipe.

Marble is washed with a damp sponge without soap, as the soap changes the color of the marble. Then it is dried by wiping it thoroughly with a rag.

Oil paintings are wiped with a sponge dipped in cold water. Heavily soiled pictures are wiped with a weak solution of bleach.

Carpets and carpet paths are cleaned with a vacuum cleaner or brush. To update the color of the dark carpet, a solution of 10-15% ammonia is used. Light carpets are wiped with a damp cloth dampened in soapy water.

Heavily soiled carpets are washed with nylon brushes using a solution of soap powder in warm water. When the carpet dries, it needs to be vacuumed to raise the pile.

Nickel-plated surfaces are washed with vinegar and salt.

Enameled surfaces are wiped with a swab of tooth powder.

Copper and bronze objects are cleaned with a special ointment and wiped with a dry soft cloth.

The toilets and urinals are washed with hot water, a solution of bleach or kerosene and cleaned with special brushes (ruffs) moistened with a disinfectant (creolin) or bleach solution.

The metal parts of faucets and faucets should always be clean and shiny, for which they are wiped with a dry cloth with chalk.

If polishing is impaired on the table, it can be restored by wiping it with a swab of clean white cloth moistened with polish and wiping with a soft rag to shine after 15-20 minutes.

The faience washbasin is wiped with a paste, removing dirt from its surface, then rinsed with a 0.5% solution of bleach to disinfect, then washed with hot water and wiped with a clean white cloth.

To combat cockroaches, you can use the following folk recipe. Mix borax, sugar, starch in a ratio of 3: 1: 1 or borax, pea flour and starch in a ratio of 2: 1: 1. With the indicated solution, irrigate the places of accumulation of insects and let stand for at least a day, then wipe these places with a damp cloth.

In this section, cleaning products are most often used in hotel rooms in our country. Recently, however, more advanced detergents and cleaning products have begun to be produced by industry, but their cost does not yet allow them to be used in droves.

About the culture of behavior

The culture of the maid’s behavior, like any hotel worker, includes all aspects of the person’s external and internal culture, namely, the rules of circumvention and treatment, the ability to correctly express one’s thoughts, and observe speech etiquette. The courtesy of the maid testifies to her culture, attitude to work and the team.

Showing attention and friendliness to guests is an expression of respect for them, a consequence of our hospitality.

His benevolence towards the guest can be expressed in various forms. The old truth is true: "Nothing is so cheap and valued as dearly as politeness." Therefore, courtesy, attentiveness and accuracy in all actions, tact, willingness to provide a service, and sometimes give way in a dispute, are valued above all.

The hottest spot in the hotel is the floor. During the stay of guests, various situations can arise and arise, both positive and negative.

This is where the maid should be able to come to the rescue in time, smooth out the emerging conflict situation, and pay off her irritability or irritability of the guest. Restraint and tact in everything, always and everywhere - the main commandments of the maid.

The maid must constantly monitor both the culture of speech and the tone. Listen attentively to the guest, without interrupting him, and to show sincere participation is a real art.

A maid profession is a profession that requires knowledge, skill and tact. The maid needs to know her job responsibilities, quickly and accurately perform them. Its most important quality should be impeccable honesty, accuracy, the ability to value your time and time of the people you are dealing with.

Modesty and high discipline - these two qualities should be inherent in the maid. They suggest a high sense of responsibility for the assigned work area.

The quality and culture of service for residents, the credibility of the entire workforce, to a decisive degree depend on the work of the maids, the most numerous profession of hotel workers.

The main difference between large and medium-sized and small hotels is in the technical equipment, the composition and quality of the number of rooms, the range of services provided and the compliance with sanitary standards.

For the quality of rooms and cleaning, the department of household services is responsible for maintaining the cleanliness of the hotel.

Nadezhda Rendorevskaya, the head of hotel services at the Courtyard Marriott Hotel, told us about the cleaning procedure and technology.

Nadezhda Rendorevskaya

The order and technology of housekeeping

The hotel services staff consists of thirteen maids and two supervisors (senior maids), who are responsible for cleaning the hotel and its premises. The engineering department is responsible for the order in the parking lot and engine room.

During cleaning, maids use specialized Ecolab detergents. The company provides the hotel with all cleaning equipment - from napkins to vacuum cleaners.

Types of cleaning

Daily cleaning

1. Open a window or turn on the air conditioner.

2. Collect garbage.

3. Apply detergent to the bath and leave.

4. Make a bed.

5. Remove dust from all surfaces with a cloth.

6. Vacuum.

7. Wash the bath, clean up the bathroom.

8. Check the integrity of all bulbs.

Room cleaning after guests check out. All the same as daily cleaning, and the replacement of bedding and hygiene products.

Spring-cleaning. Every 7-10 days, the maid washes walls and windows from the inside, changes curtains, carries out dry cleaning of carpets and cleans all hard-to-reach places - under furniture and behind it.

Easy cleaning. If the room has been empty for a long time, it is necessary to ventilate it and wipe off dust from all surfaces.

There are general rules for all types of cleaning.

Cleaning begins with the preparation of the trolley, in which the maid puts all the cleaning equipment and things that need to be replaced - a towel, linen, printed materials, cosmetics.

Maid trolley Premium-Basic

The maid performs any kind of cleaning in a circle from left to right or from right to left, so as not to miss a single object in the room.

“The order is always made up of trifles,” says Nadezhda Rendorevskaya, “so you should always pay attention to such details as lampshade seams, towel labels, electrical appliance wires. The guest must not see the seams and labels and must not untangle the wires of the telephone and the iron. The order in such trifles gives the impression that the guest is the only and desired, that everything is only for him alone. ”

The cleaning technology is the right choice of detergent and tool

For each surface - carpet, stone, plastic, mirror, chrome - there is a separate detergent and a tool - a napkin, a mop, a rag.

Napkins are needed for cleaning surfaces from dust and for polishing them. Napkins can be used for both dry and wet cleaning, while periodically rinsing the napkins or replacing them with clean ones.

Rags are needed to clean floors, walls and windows.

A mop is a microfiber or cotton nozzle on a flounder - a mop, which consists of an elongated handle and a mop holder. Mops are used to wipe floors, walls, windows and inaccessible places under furniture.

Extra long flood handle

All detergents indicate what they are intended for, and a certain color of mop or napkin corresponds to the cleaning area and the detergent that is used on it.

Cleaning of other rooms for guests

In addition to the rooms, there is a hall, a lobby, a restaurant, a bar, a conference room, elevators, toilets, stairs and corridors for guests.

In elevators, stairs and corridors, employees clean up during the day when most of the guests are absent.

In the lobby, lobby and toilets, cleaning is continuous, around the clock. As it becomes dirty, you need to wipe the floor, clean all surfaces from dust, put chairs in place and lay pillows on sofas.

In the restaurant, bar and conference room, maids clean at night when the rooms are free from visitors.

Cleaning of office premises, territory and external walls of the hotel

In office rooms and offices, maids carry out cleaning daily and in the evening, when there are no more employees.

In offices, it is necessary to wash the floors, wipe the windows, take out the trash, clean the surfaces from dust.

The cleaning of the outside of the building and on the territory of the hotel with smoking areas is cleaned daily by the employees of the household department. The external surface of the walls is cleaned once a year by employees of cleaning companies.

Staff training

In the economic department, which is engaged in cleaning, there is a hierarchy. At the very first stage - maids, then - supervisors, and after them - the head of the department, Nadezhda.

Before the new maid gets to work, she must undergo training - theoretical and practical. The training takes place in small groups under the supervision of a supervisor who brings the maids to the room and conducts the cleaning himself in the correct order. Next, the maids themselves try to clean up.

The length of training for maids depends on the availability of work experience and its duration. As spelled out in hotel standards, a maid can re-train with a supervisor if she feels insecure.

Despite the experience and experience, each maid has in her cart just such a scheme, which prescribes the correct plan of action.

“Each hotel complex has its own cleaning standards. Thanks to our standards, which I described, the level of cleanliness for the last year is 88%, ”which means that 88% of the guests noted in their reviews that their rooms were perfectly clean.

Living room lighting

Connect the arrow with the view of the lamp with its name and its corresponding image.

Name of the lamp

Picture

Ceiling hanging

Floor lamp

Wall

Table lamp

Desktop

Chandelier

Floor

Sconces

Art objects

and collections in the interior

check yourself

1.Lighting device

2. Light control device

3. A device for regulating the power of the light flux.

4. Plank for the manufacture of frames for paintings, graphics, photographs.

5. Cardboard frame for drawings, photographs, small paintings.

Home Hygiene

Indicate with numbers the correct sequence for wet cleaning.

Mop the floor.

Vacuum upholstered furniture, carpets and flooring.

Wipe the batteries, windowsills, doors with a damp cloth.

check yourself

Statement

Yes

Not

Housekeeping needs to be done daily.

It is advisable to vacuum the floors every day.

Windows should be washed on a hot, calm day.

Laminate wipe with a damp cloth

Read the instructions before using a new cleaning agent.

Household appliances for cleaning and creating a microclimate in the room.

Set the correspondence between the name of the household appliance and its functions.

Functions

Multifunctional vacuum cleaner

Creates and maintains the set temperature indoors, purifies the air.

Air cleaner

Saturates the air with ozone

Air conditioning

Allows you to remove dust from various surfaces, carry out wet cleaning of floor coverings. Clean furniture, wash windows

Humidifier

It cleans the air from all known types of pollution, ionizes and disinfects the air with ultraviolet light.

Ionizer - air purifier

Humidifies indoor air and maintains optimal humidity

Ozonizer

Cleans the air from dust and soot.

Answer : BUT___; B ___; AT___; G ___; D ___; E ___.

check yourself . Are the following statements true?

Statement

Yes

Not

Robot vacuum cleaner can clean the room in the absence of owners

Climatic devices are called that can change the climate

Climatic devices purify air with the help of special filters

Bacteria can be cleaned with an ultraviolet lamp

Large amounts of ozone are good for humans.

Dishes from milk and dairy products.

Indicate with numbers the correct sequence for making milk soup or porridge.

Put salt and sugar to taste.

Cook pasta, cereals or vegetables in a separate bowl until half cooked.

Cook soup (porridge) until cooked.

Add pasta, cereal, or vegetables to hot milk.

Bring milk to a boil.

Check yourself

1. Heat treatment of milk at temperatures below 100 0 WITH

2. Thermal processing of milk at temperatures above 100 0 WITH

3. A group of dairy products obtained by fermenting milk with special yeast.

4. Concentrated solid dairy food product that should “ripen”.

5. Dairy product, which is a “waste” of cottage cheese production

Products from batter.

Indicate with numbers the correct sequence for making pancakes.

Pour in flour and knead the dough until smooth.

Dilute the mass with a small amount of milk.

Add the rest of the milk, mix.

Beat eggs with salt and granulated sugar.

Bake pancakes in a pan.

Check yourself . Fill in the words with the answers

1. Products from thick dough with baking powder, may be with baking.

2. Products from batter without baking powder.

3. Products from thick dough of small sizes, thick and lush.

4. A pile of products from batter with a filling between them.

5. Dishes for the preparation of products from batter.

Types of dough and baking.

1. Set what kind of dough which confectionery image corresponds to.

Answer: A _____; B _____; AT_____; G _____.

2. Check yourself. Are the following statements true?

Not

1.You need yeast to make any kind of dough

2. Eggs must be washed well before preparing the dough.

3. When cooking baking, you can use only food coloring.

4. During the baking process, a cavity is formed in the biscuit dough, which is filled with cream

5.Modern gingerbread dough is prepared only on honey.

The technology of preparation of products from fresh puff pastry

Mark with numbers the correct sequence for preparing early puff pastry.

Dissolve sugar and salt in cold water

Sift the flour into a bowl

Remove the dough from the refrigerator and roll it out two times, each time folding it into three to four layers.

Chop the flour with butter with a knife.

Cover the dough with a napkin and refrigerate for 2-3 hours.

Cut butter into slices and put on flour.

Pour water into the chopped flour and quickly knead the dough.

Mark with numbers the correct sequence of baking products from puff pastry.

Sprinkle a baking sheet with cold water.

Arrange the products on a baking sheet, chop them in several places.

Cut a layer of puff pastry into portions.

Sprinkle with powdered sugar.

Lubricate the surface of the product with an egg.

Bake until golden brown.

Leave at room temperature for 1.5 hours.

Technology for making shortcrust pastry

Mark with numbers the correct sequence for making shortcrust pastry.

Mix flour with baking powder.

Knead dough, adding flour gradually.

Grind butter, sugar and salt.

Add eggs and mix with butter.

Chill the dough in the refrigerator.

Mark with numbers the correct sequence for baking pastry.

Lay out cookies on a baking sheet

Sprinkle with powdered sugar.

Bake

Make cookies

Check yourself. Fill in the words with the answers

1.Product needed to make any dough

2.Dough baking powder 3.Test with a lot of butter and sugar. 4.Test with a lot of layers. 5. The subject of kitchen utensils for rolling dough.

Technology for the preparation of sweets, desserts, drinks.

Check yourself.

1. Cooked in sugar syrup, dried and candied fruits.

2. Air cookies made from whipped egg whites with sugar.

3. Drink from a mixture of various products.

4. A refreshing sweet drink from the juice of berries or fruits diluted with water.

Sweet table setting.

Holiday etiquette.

Check yourself. Fill in the words with the answers.

1. The general name of table forks, spoons, knives ..

2. Serving items for serving dishes.

3. The general name of a tablecloth and napkin.

4.Eating, when the guests serve themselves and eat standing, using a fork as a cutlery.

5. A written or oral request to attend the celebration.

Textile materials

from animal fibers

and their properties.

Check yourself . Fill in the words with the answers.

Hairline of animals.

The thread produced by the silkworm caterpillar.

Woolen fabric with the addition of chemical fibers.

The ability of materials to absorb dust, dirty.

Soft dyed soft fabric made from goat hair.

Belt Design

Check yourself

Statement

Yes

Not

Belt clothing includes a belt, belt, corset

You can’t take your measurements yourself, as they will be inaccurate

Hip girth measure is taken around the hips in the widest place.

When measuring the length of the back, a centimeter tape runs vertically along the spine from the seventh cervical vertebra to the lace at the waist

The design of the straight skirt is built on half the figure: from one side to the other.

Modeling waist clothing.

Draw a sketch of the model according to the proposed description and draw the model lines on the drawing.

Model description :

A skirt, extended downward along the side line and due to the partial closure of the tuck, with an oncoming fold in the middle of the front panel.

Getting a sewing pattern

products from a package of finished patterns,

fashion magazine or from the Internet.

Check yourself . Are the following statements true?

Statement

Yes

Not

The skirt can be expanded to the bottom using the conical extension method

The skirt can be narrowed by fully or partially closing the tucks

Using the parallel expansion method, you can get models with folds

Along the line of the middle of the back panel of the skirt, it is desirable to make a seam for attaching the zipper tape

On each detail of the skirt pattern, it is not necessary to indicate the direction of the shared thread.

Cut waist clothing

and duplication of belt detail

What allowances for seams and hemming of the bottom need to be provided for the cuts indicated in the table?

The size of the allowance, mm

The middle of the back panel

Upper Slices (Waistline)

Side cuts

Lower cuts (bottom line)

Belt cuts

Indicate with numbers the correct sequence for connecting the part to the adhesive pad with an iron.

Lay out iron top

Place the corsage gasket on top with the adhesive side down.

Lay the belt part on the ironing board with the wrong side up.

Iron the corsage pad

Preheat the iron to the desired temperature.

Remove the iron, let the parts cool.

check yourself . Are the following statements true?

Statement

Yes

Not

Details of the skirt are cut with allowance for seams and hem

A slanting trim is cut out at an angle of 54 0 to a shared thread

An oblique trim is cut out with 5mm seam allowances

In order not to spoil the sole of the iron, you need to lay an iron on top of the corsage gasket

When ironing the corsage pad, you need to make sliding movements with the iron

Handwork Technology

Determine which term matches which definition.

Term

Definition

Priming

Temporary thread fastening of the folded edge

Washing out

Attaching the folded edge of the product with hidden stitches invisible on the front side

Ripple

Temporary thread connection of small parts to large

Freeze

Temporary thread connection of two or more parts

Hemming

Temporary thread fastening of pre-machined and turned edges of parts.

Answer: A - _____; B - _____; AT - ______; G - ______; D - _____.

check yourself . Are the following statements true?

Statement

Yes

Not

Before hemming, the hem allowance is removed

The edge of the thick tissue is wrapped and hemmed before hemming once.

When hemming, the thread is chosen contrasting to the color of the fabric

Hemming is performed with a thin needle with a thread in one addition

The hemming operation is carried out only after preliminary ironing

Machine technology

Determine what type of machine seams which symbol designates.

A. The strike of the ironman.

B. Edging with closed cut.

B. Open-cut hem.

D. A hem with a closed slice.

D. Grooving with the location of the seam at the bend.

E. Edging with an open cut.

Answer: A - _____; B - _____; AT - _____; G - _____;

D - _____; E - _____.

Check yourself. Fill in the words with the answers.

1. Attaching the folded edge to the sewing machine.

2. A narrow oblique strip of fabric designed to process a slice. 3. A narrow strip of fabric along the edge or seam of the product. 4. The operation of processing the cut of a part with a strip of fabric to protect against shedding. 5. Adaptation to the sewing machine to perform blind hemming. Technology for processing the middle seam of the skirt with a zipper and a slit.

Indicate with numbers the correct sequence of processing the middle seam of the straight skirt.

Stitch the details from the top cut to the cut mark under the zipper with 4-6mm stitches.

Fold the details of the rear panel with the sides inward.

Sew stitch stitches.

Stitch details from the cut mark to the bottom cut with 4-6mm stitches.

Stitch the details with 2.5mm stitches to the start mark of the cut.

check yourself . Are the following statements true?

Statement

Yes

Not

It is better to process the middle seam and to sew in the zipper after trying on

Processing the middle seam begins with a sweep of the appropriate sections

Zipper can be hand-sewn

Section through a zipper is sewn with 2.5mm stitches

After grinding the middle seam, the seam allowances must be ironed.

Crease processing technology

Indicate with numbers the correct sequence for processing the one-sided crease.

Route the machine stitch from the top cut to the cross mark.

Without interrupting, continue the line along the arc.

Fold the cloth face inward, sweep.

Sweep the crease depth to the top cut.

Expand the part and lay the fold in one direction, iron.

check yourself . Are the following statements true?

Statement

Yes

Not

One-sided crease can be ironed

Finishing stitches can be placed on both sides of the one-sided fold.

The oncoming fold consists of two one-sided

At the opposite fold, folds are found on the wrong side of the product

The bow fold may be soft.

Preparation and conduct

fitting belt products

Indicate with numbers the correct sequence of troubleshooting after trying

Iron product details

Sweep the product along new lines

Stretch out the old stitching stitches

Sew straight stitches where corrections have been identified

Transfer corrections to the symmetrical side of the product

Fold the parts with the sides inward, pin them together with pins.

check yourself . Are the following statements true?

Statement

Yes

Not

You can sweep the product manually or on a sewing machine

Trying is carried out on the left side of the figure.

Tuck - pointed wedge fold

When tucking tucks, its lateral lines and control notches are combined

After eliminating the defects, you can process the skirt further.

Processing technology

skirts after trying on

Indicate with the numbers the correct tuck machining sequence.

Sew Tucks

Expand the part and iron the tucks

Iron tucks.

Indicate with numbers the correct sequence for processing side slices.

Stitch the front and back panels along the seam lines.

Iron the seam allowances.

Overcast side sections.

check yourself . Are the following statements true?

Statement

Yes

Not

When building tucks, a line is laid from the top of the tuck to its base

At the left edge of the cut, the end of the belt should protrude to the width of the seam allowances

The belt is stitched next to the line marked on the gasket using perforation

The welt loop should begin at a distance from the edge of the waistband equal to two button diameters

The button needs to be sewn, putting a match, to get a "leg"

Hand painted fabrics

Exclude the unnecessary word and determine the type of painting by fabric.

A) Paraffin, hunting, brush, salt, newspaper, iron - ____________

B) Glass tube with a reservoir, reserve, pattern outline, raw fabric, craquelure - ______________________________

C) Wax, nodules, folding, stitching, dye, vinegar - _

____________________________________________________

D) Silk, gelatin, starch, sketch, aniline dyes, free strokes - ____________________________________

____________________________________________________

Check yourself . Fill in the words with the answers.

1. Hand-painted fabrics

2. Type of fabric painting, in which the reserve is a dense mass based on rubber glue. 3. The type of painting the fabric in which the reserve is wax or paraffin. 4. The decorative effect of aging in the form of cracks and veins

Hand stitches and seams based on them

check yourself . Are the following statements true?

Statement

Yes

Not

When embroidering, straight stitches can be of different sizes.

Buttonhole stitches can be sewn

Tambour seam is obtained from oblique stitches

Cross stitches can be used to embroider “goat” and velvet stitches.

You can embroider small leaves and flower petals with buttonhole stitches.

Count stitch embroidery

check yourself . Are the following statements true?

Statement

Yes

Not

To carry out counted embroidery, antiquity used homespun cloth

Cross stitch is made with cross stitches

The scheme for cross-stitch is a paper in a cage with conventional symbols applied to it

When embroidering in vertical rows, first all the lower stitches are sewn, and then all the upper stitches (covering) are sewn.

On the wrong side, all stitches should be vertical, with the exception of transitions from one row to another.

Embroidery

on a free contour

Exclude unnecessary collocation and determine the type of surface.

A) Overhead grids; red color with the addition of blue, green and yellow; Verkhoshov; openwork and lightness - ___

_________________________________________________

B) The finest shades; silk over silk; embroidery with banners; flowers of peonies and lotuses - ___________________________

_________________________________________________

C) Thin transparent fabric; landscapes and animals; white threads; small floral ornament - _______________

check yourself . Are the following statements true?

Statement

Yes

Not

Artistic smoothness can embroider still lifes and landscapes

Vladimir region is famous for its workshop embroidery

Vladimir surface - ancient Russian embroidery

Stitch embroidery needs a smooth, dense fabric

To transfer the outline of the pattern to a white fabric, it is better to take a copy paper of yellow color.

Satin and dash surface

check yourself . Are the following statements true?

Statement

Yes

Not

Satin surface is made with looped stitches that fit snugly together

The convex shape of the pattern in satin smoothness can be achieved using shortened rows of lines.

Satin surface can be embroidered with floss thread in three additions

In the line surface, the motif is embroidered with stitches of various lengths and directions.

When embroidering with dashed stitch, it is convenient to divide a large convex motif into separate sections.

Stitches french knot and rococo.

check yourself . Are the following statements true?

Statement

Yes

Not

Seam French knot allows you to get a smooth shiny surface

Using threads of several colors, you can achieve the effect of volume

To perform nodules, you need a special needle: without thickening in the area of \u200b\u200bthe eyelet

A rococo seam knot is made on the basis of a “forward needle” stitch

The thickness of the thread for embroidery knots and the number of windings are determined experimentally

Sewing ribbons.

check yourself . Are the following statements true?

Statement

Yes

Not

The basis for ribbon embroidery is stiff fabric

For embroidery with ribbons, you need a needle with an elongated eye.

Before embroidering with ribbons, the fabric can be painted with aniline dyes.

To fix the tape on the wrong side of the fabric make a knot

Ribbon embroidery cannot be framed with glass.

It would seem that it was difficult to clean the house - it was rubbed here, it was vacuumed there - and the whole business. However, this business also has its own wisdom, and for each room its own. The RIA Real Estate website decided to find out how to clean the house not only well, but also professionally.

Operating principle

Cleaning in any apartment starts from the highest point and the farthest corner and goes clockwise or against it. It makes no sense to first vacuum and then wash the dust from the top shelf: so it will be in the air and on the floor. You should not spend a lot of time on relatively clean surfaces. For example, cabinet doors and upper shelves do not become dusty as much as, say, skirting boards, explains Ekaterina Martynovich, a Helpstar home services specialist.

All the necessary tools should always be at hand, so as not to run after each rag. This will save a lot of time. It is most convenient to use an apron in which the necessary rags and scrapers are folded. It is also worth having a tray for large inventory, such as detergents.

In addition, Helpstar recommends using a small spray bottle with water to effectively remove dust. Small atomized droplets make the dust heavier and prevent it from entering the air. Cliners are also advised to work with two hands - one washes, the other wipes or supports.

We start in the bedroom

Cleaning the living room, as a rule, begins with the bedroom. To begin with, bedding is sent to the wake. Then the dust is removed. Thoroughly wipe outlets, switches, curtain rods, paintings, watches, sconces, open shelves, cabinets, cabinets, electrical appliances and other similar interior items, Martynovich advises. Do not forget about chandeliers: the more complex their shape, the faster they become dirty. Then wash the battery.

Cliners pay special attention to the upper surfaces of cabinets, where a huge amount of dust usually accumulates. A little trick from Helpstar: washed surfaces can be covered with newspapers or large-format paper - this will save time during subsequent cleaning. Sheets can be quickly removed from the cabinets along with all the accumulated dust. The main thing is to do it carefully.

At the next stage, we are already connecting a vacuum cleaner, it is used to clean upholstered furniture. If the upholstery is leather, then it is recommended to simply wipe it. After that, the floor is vacuumed, and then it is washed thoroughly, while you should not forget about skirting boards.

We put it softly: 10 ways to make a bed like in a 5-star hotelTo decorate the interior of the bedroom can not only vases, flowers or a variety of designer things, but just a beautifully made bed. Designers and home service experts told RIA Real Estate how to make a bed no worse than in a 5-star hotel.

And only after that you can beautifully change the bed. A mandatory element of cleaning should be ventilation - without this, it will not be possible to fully create a sense of cleanliness in the room, Martynovich emphasizes.

Non-child cleaning

Cleaning in the nursery begins with toys. Helpstar service experts suggest folding them into containers or boxes. It is worth collecting and taking out everything superfluous from the child’s room: old broken toys, useless decor items, as well as those things that are temporarily stored in the nursery, but have nothing to do with the child.

Game paradise: how to create a “persistent” interior for a child’s roomWhen the parents of a small child think about the design of a child’s room, the design issue fades into the background. The main thing is to make the interior of the room or even the whole apartment the most practical, safe and durable. Designers told the RIA Real Estate website how to protect space from "children's creativity" so that the difference between the interior "as in the picture" was not noticeable.

Then, cleaning continues according to the same principle as the bedroom: first, all surfaces of the cabinets are cleaned of dust, small objects and the batteries are washed. The process of wiping the dust allows you to detect and arrange in places the books, pencils and toys that have strayed in the room. After that, you should thoroughly vacuum the carpet and wet the floor. And at the final stage, traditional airing is carried out, of course, in the absence of a child in the room.

Kitchen cleaning

The kitchen, as well as the rooms, is also cleaned clockwise and from top to bottom. But here, first of all, Martynovich recommends wiping the ventilation grilles. To do this, you can use an ordinary broom, which sweeps away dust adhering to the grate. And to clean the grill of grease, you can use any kitchen detergent for washing dishes or stoves.

After that, lamps and cornices are freed from dust. Then you can wash the facades of the upper cabinets, wipe all sockets, switches, as well as the windowsill and battery.

Do not wipe your hands: 10 ideas for the original design of a kitchen apronOne of the most functional elements in the interior design of any kitchen is a wall apron that protects the work area from burning and grease, just like a cook apron is the clothes of the hostess. However, this part of the wall is also an adornment of the entire kitchen space, which is why the RIA Real Estate website asked designers how to effectively and unconventionally design it.

Next in line are an apron, an extractor hood, a hob surface, a countertop and a sink and a mixer. It will require special tools to remove grease and scale. After that, you can start cleaning household appliances: shake the crumbs from the toaster, wash the microwave. Particular attention should be paid to the refrigerator. First, it is rubbed on top, and then its facades and gum are washed. If you do everything thoroughly, then the magnets can also be removed and washed. If necessary, the refrigerator can also be thoroughly washed inside. First you need to get rid of all the spoiled products, then remove all the shelves and containers and put them in a convenient place. They should be warmed to room temperature so that the glass does not crack when washed with hot water. Then you should wipe all the internal surfaces of the refrigerator, moving from top to bottom.

Lastly, the legs of chairs, interior doors and floors are cleaned in the kitchen and the floor is washed: first the dust is removed with a vacuum cleaner, followed by wet cleaning. Ventilate the room here also does not hurt.

Bathroom and toilet

Cleaning the bathroom begins at the moment when the kitchen is not yet fully cleaned, a Helpstar specialist draws attention. It is necessary to pre-wash the toilet, sink, bathroom, shower, bidet with detergents so that the dirt has time to properly get etched. First of all, a wall is washed, which is adjacent to the bathroom itself. Be sure to pay attention to the ventilation grill: it collects dust and small hair. As a result, the room is poorly ventilated, and microbes can start in the ventilation, which will then circulate with air throughout the apartment.

You also need to carefully rub the tiles, shower holders, hooks, hangers and a heated towel rail with special tools. Then comes the turn of all the facades of cabinets, mirrors, shelves and a washing machine.

Competent layout and sanitary solutions even turn the smallest and smallest bathroom into a comfortable room. The site "RIA Real Estate" learned how to use plumbing and sanitary ware to get the most out of the minimum area.

After that, you can wash the toilet and sink, where the dirt should have moved away. “Housewives usually pay attention to the space behind the toilet during the general cleaning at best. Helpstar Cliners know from experience that a huge amount of dust and hair settles on the pipes and elbow. Therefore, it is imperative to wipe everything very carefully. It is imperative to wash the brush and it bowl and after that you can start washing floors and doors, "says Martynovich.

Finish in the hallway

And the last, final, stage of cleaning is the hallway. In addition to a mirror, shoe stands, cupboard or cabinet, you should pay attention to the front door, which I advise you to wipe home service specialists from two sides. And finally, do not forget to take out the trash.

An important role in the skillful service of guests belongs to the most popular profession in the hotel industry - the maid.

This application is designed to help you quickly become familiar with your future profession as a new maid.

There are several interconnected types of room cleaning, in particular: current, daily and intermediate daily after check-out and general.

The door remains half open during cleaning. On the door handle can be hung a sign "cleaning is in progress".

Daily routine cleaning and its sequence

ventilate the room and wash the dishes;

clean at the dining and writing desk;

make the bed;

wipe the windowsill, radiator, window and door windows with a damp cloth;

vacuum upholstered furniture, carpet, bedside rugs;

wipe dust off furniture;

clean the hallway and wash the bathroom;

take out the trash.

In addition, if necessary or in accordance with the period of use, replace linen and towels.

The sequence of cleaning the rooms was also determined: a bedroom, a living room, a dining room, an office, an entrance hall, a sanitary unit.

The pillow is whipped and placed at the head of the bed.

For the maid, it should be an inviolable rule: do not change clothes in the presence of the guest and do not allow him to put things in an unclean room.

After cleaning the bed, the maid begins to clean the desk. Table glass should always be clean and transparent; it must be cleaned with specially designed products.

A telephone, a lampshade, a table lamp, and a dry one — books, magazines, and a TV — are wiped with a damp rag.

Shake the drawers of the desk, wipe from dust. In case of defects, make a request to call a joiner.

A wardrobe should be opened and aired daily, making sure that there are enough clothes hanger in it.

In the room, always in a certain place should lie brushes for clothes and shoes, a key for opening bottles.

Before leaving the room, the maid checks the operation of the electric lamps; telephone, radio, television.

Order in order: how to do the cleaning in different rooms of the apartment. Room cleaning technology Correct sequence of wet cleaning

The order and technology of housekeeping

Types of cleaning

There are general rules for all types of cleaning.

The cleaning technology is the right choice of detergent and tool

Cleaning of other rooms for guests

Cleaning of office premises, territory and external walls of the hotel

Staff training

Daily routine cleaning and its sequence

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